Our success as a corporate citizen begins with a commitment to the highest standards of ethics, corporate governance, financial controls and operations integrity. The way we conduct our business is as important as the results themselves.

Management systems. This commitment to high ethical standards is implemented through our policies and practices in every aspect of our business.

• Our Standards of Business Conduct form the foundation for this commitment and provide a common set of ethical standards for employees of EMB and other ExxonMobil affiliates worldwide. These policies, which deal with, among others, Business Ethics, Conflicts of Interest, Antitrust, Alcohol and Drug Use, Gifts and Entertainment, Harassment in the Workplace and Outside Directorships, are strictly enforced. Employees are required to annually confirm that they have read and are familiar with the policies. Our Controls Integrity Management System is a framework for ongoing controls integrity in our day-to-day business
• Our Operations Integrity Management System (OIMS) provides a framework for controlling and managing safety, health, security and environmental risks at all our facilities. It is designed to help drive all operational incidents to as close to zero as possible and meets the requirements of the International Organisation for Standardisation's standard for environmental management systems (ISO 14001).

• In 2009, refresher training on our business practices were conducted for employees to ensure they understand company expectations. Controls clinics were organised to encourage dialogue on the application of guidelines and policies. We also conducted training for employees who interact, or may potentially interact, with government officials, to ensure they understand expectations of ethical and honest dealings with governments as well as obligations to comply with competition laws, including antitrust legislation of the United States.