We are committed to conducting our business in a manner that protects the safety and health of our employees, contractors, customers and the public. Excellence in safety and health in the workplace is one of our core values.

Workplace safety.We strive for an incident-free workplace and enforce strict compliance with safety procedures and management systems to achieve our vision of Nobody Gets Hurt.

To mitigate operating risks that are inherent in our business, we continue to focus on underlying behaviours - reinforcing the message of safety leadership, personal accountability and procedural compliance - while enhancing our facilities, systems and competencies.

• PDR sustained its excellent safety record and continued to receive recognitions for its outstanding safety performance. It received a Special Recognition Award from the ExxonMobil Refining & Supply President for operating 5 years without a recordable injury to its workforce. It also received the ExxonMobil Asia Pacific Refining & Supply Director's Gold Award for completing 7 years without a Lost Time Incident (LTI). Externally, PDR was recognised with the Malaysian Society for Occupational Safety & Health (MSOSH) Grand Award for the third consecutive year.
• Our Distribution function recorded 12.8 years without an employee or contractor LTI, with our distribution terminals receiving 2 MSOSH Gold Awards for their outstanding SHE performance.
• Our airport operations at the Kuala Lumpur International Airport was chosen from a shortlist of 47 selected airport operations globally to receive the prestigious ExxonMobil Aviation Global Airport of the Year award in recognition of its excellence in operations, flawless performance and continuous improvements. They have also recorded 35 years of LTI-free operations.
• Our Industrial & Wholesale business received the ExxonMobil Fuels Marketing President's Safety award for best performing business segment. Some of their safety initiatives include consistent execution of the Loss Prevention System, Personal Safety Plans for everyone, quality application of safety programmes for our LPG dealers and distributors, as well as a Safety Week for employees.

Workplace health. We carry out numerous occupational health programmes and enhancements to prevent and reduce the risk of occupational injury or illness to employees, contractors and others involved in the company's operations. Programmes such as Alcohol and Drug Use, Fitness-for-Work evaluation and management of injury and illness ensure that our workers are medically fit to carry out their jobs without endangering themselves and others.

In 2009, we implemented an initiative to address injury and illness related to ergonomic factors associated with personnel working in an office environment. It included a globally consistent office ergonomics template to assess proper office configuration as well as observation tools for behaviour-based safety.

Employment policies and practices. We are committed to attracting, developing and retaining the best people from the broadest possible employee pool to meet our business needs. We aim to maintain a safe and productive work environment, enriched by diversity and characterised by trust, open communication and fair treatment. We strive to foster a productive work environment that encourages employee growth and engagement with management.

• We uphold a set of policies that reflects our commitment in providing equal employment opportunity and a positive workplace. We have zero tolerance for all forms of discrimination and harassment and our Workplace Flexibility Programme helps employees achieve an effective work-life balance.
• We strive to provide our employees with the best career opportunities in our industry, including assignments abroad for individual growth and achievement. At the end of 2009, EMB employees were among the 120 Malaysians on international assignments within ExxonMobil.